Construction support technician / Skills England

Key information

Reference: OCC0960
Date updated: 29/06/2023
Level: 3
Route: Construction and the built environment
Regulated occupation: No

Details of the occupational standard

T-Levels logo T Levels focus on vocational skills and can help students into skilled employment, higher study or apprenticeships. Each T Level includes an in-depth industry placement that lasts at least 45 days. Students get valuable experience in the workplace; employers get early sight of the new talent in their industry.

Occupation summary

This occupation is found in and throughout the construction and built environment sector, including construction contracting and associated supply chain subcontractors. Construction Contracting Operations Technicians operate in a range of settings including estimating, planning, buying, site, quantity surveying and design and build roles. Site and office environments include industrial, commercial, residential, refurbishment, heritage, retail and public sector projects. They may be employed by large contracting organisations such as major national housebuilding contractors and civil engineering contractors, as well as a significant number of small and medium sized contractors and subcontractors such as building services companies, insulation contractors, groundworkers, roofing companies, plasterers and decorators together with a host of other specialised construction areas.

The broad purpose of the occupation is working in an exciting and dynamic environment which could be in an office or on a construction site at the heart of the contracting organisations including versatile activities using digital processes and systems to secure future projects and to enable progress and completion of actual construction sites. Technicians within this specific career area are engaged to interpret, analyse, contribute and directly assist construction contracting professionals working with a wide range of project resources and documentation regularly interacting with internal and external customers.

Technicians will also develop a range of highly transferable knowledge, skills and behaviours that can be applied across a range of large and small construction companies and in associated contracting job roles including public and private sector work. In their daily work, an employee in this occupation interacts with professional and technical teams across different parts of the organisation, potentially on a range of sites or in an office environment. They will liaise with external organisations either through site or office communications due to the need to ensure built environment activities and services are progressed at the right time, to high quality standards, with accurate designs and at competitive rates. Interaction also includes working with other construction contracting operations technicians in areas that include estimating, planning, buying, site, quantity surveying and design and build because their respective processes interact with each other during the whole life cycle of a construction project.

An employee in this occupation will be responsible for supporting construction contracting teams with the inputting and progression of digital project information linked to resources using industry standard and specialist software in office and site environments. They will develop key information and enhance timely interaction with professional site and technical teams from internal and external organisations, linked to projects either at development, construction or maintenance phases.

Effectively recognising site hazards and safe working practices with thorough knowledge of relevant health, safety and environmental legislation to ensure compliance with company site procedures and processes. They will be able to analyse, extract and produce a variety of contract and project documents that will enable the effective operation and progression of construction contracting activities. They will ensure timely communication linked to the progress and completion of all tasks that they are set with a clear mandate to identify any issues as and when they arise; wherever possible resolving those issues using their own initiative.

Typical job titles include:

Buying and procurement technician Contracting quantity surveying technician Contracting site technician Estimating technician General construction contracting operations technician Planning technician

Occupation duties

Duty	KSBs
Duty 1 Support the coordination of construction site-based projects alongside supervisory and technical teams on an individual site, a range of sites or in an office environment.	K1 K2 K3 K4 K6 K8 K10 K11 K12 K13 S1 S2 S3 S7 S8 S9 S10 S11 B1 B2 B3 B4
Duty 2 Identify the suitability of health and safety documentation, including risk assessments and method statements, to assist in ensuring sufficient planning has been carried out for tasks to be completed safely.	K1 K2 K3 K6 K8 K10 K11 K13 S1 S2 S7 S8 S9 S10 B1 B2 B3 B4
Duty 3 Liaise with internal and external stakeholders to ensure the requirements of a project are met, ensuring records of the communications are kept in line with company processes.	K4 K6 K8 K10 K11 K12 K13 S3 S7 S8 S9 S10 S11 B1 B2 B3 B4
Duty 4 Ensure accurate contractual records are kept in relation to the planning of construction projects.	K5 K6 K7 K8 K10 K11 K13 S4 S7 S8 S9 S10 B2 B3 B4
Duty 5 Support the production of resource lists, based on estimates, using technical drawings to identify the requirements of the project.	K1 K5 K6 K7 K8 K10 K11 K13 S1 S5 S7 S8 S9 S10 B2 B3 B4
Duty 6 Assist with the development of tenders relevant to the construction project, ensuring records of tenders are kept and processed within the required timescales.	K1 K5 K6 K7 K8 K10 K11 K13 S1 S5 S7 S8 S9 S10 B2 B3 B4
Duty 7 Support the procurement of project materials, plant and sub-contractors.	K5 K6 K7 K8 K10 K11 K13 S7 S8 S9 S10 B2 B3 B4
Duty 8 Support the progress of construction projects, recommending and proposing revisions of programmes and assisting with the planning of schedules of work.	K2 K3 K4 K6 K7 K8 K9 K10 K11 K12 K13 S2 S3 S4 S7 S8 S9 S10 S11 B1 B2 B3 B4
Duty 9 Support the implementation of appropriate contract quantities and cost monitoring systems to provide early warning of problems for all contract phases on site.	K1 K6 K7 K8 K9 K10 K11 K13 S1 S4 S6 S7 S8 S9 S10 B2 B3 B4
Duty 10 Use surveying information to contribute to the measurement, evaluation and review of project performance.	K1 K2 K3 K6 K7 K8 K9 K10 K11 K13 S1 S2 S4 S6 S7 S8 S9 S10 B1 B2 B3 B4

KSBs

Knowledge

K1: Appropriate construction principles, mathematical and technical knowledge of site technologies such as methods used to design, plan, build or maintain built environment projects. Back to Duty

K2: Statutory health, safety and welfare policies, procedures and regulations, including safe working practices and how to comply with them. Back to Duty

K3: Workplace health, safety and welfare requirements including site and office-based protocols and legislation. Back to Duty

K4: Use of appropriate construction terminology during verbal communications. Tailoring communication to the audience. Back to Duty

K5: The different types of built environment contracts, project documentation, technical drawings and procurement processes in order to support the production of resource lists. Back to Duty

K6: Appropriate digital construction processes and systems and their use in the sector such as Building Information Modelling (BIM) or other computer-based software packages. Back to Duty

K7: Project tendering, measurement and costing systems to assist with the planning of schedules of work and to provide early warning of problems for all contract phases on site. Back to Duty

K8: Equality, diversity and inclusion, and its impact on built environment solutions. Back to Duty

K9: Appropriate surveying methods and techniques used to develop information to contribute to the measurement, evaluation and review of project performance. Back to Duty

K10: The code of conduct of relevant professional bodies and institutions and their professional obligation to make a contribution to society. Back to Duty

K11: Ethical principles as applied to construction and the built environment. Back to Duty

K12: Written communication techniques and the production of technical reports. Back to Duty

K13: Information technology: Management Information Systems (MIS), word processing, virtual communication, General Data Protection Regulation (GDPR), cyber security. Back to Duty

Skills

S1: Apply and integrate appropriate mathematical and technical knowledge in the completion of built environment site and/or office processes to contribute to the coordination of construction projects. Back to Duty

S2: Comply with health and safety regulations and procedures. Identify and document risks and hazards. Apply statutory and company environmental and safe working practices. Produce construction project risk assessment and method statements. Back to Duty

S3: Communicate verbally to internal and external stakeholders using a range of techniques in line with company policies. Back to Duty

S4: Interpret and abstract contract documentation to develop site solutions. Back to Duty

S5: Apply digital construction processes to produce resource lists from tender and contract documentation. Back to Duty

S6: The use of project tendering, measurement and costing systems to assist with the planning of schedules of work and to provide early warning of problems for all contract phases on site. Back to Duty

S7: Plan, carry out and manage own work in line with management requirements, assessing tasks, scheduling work, achieving deadlines, reviewing performance and keeping records of work undertaken. Back to Duty

S8: Apply sustainable principles and low carbon processes in order to implement site environmental solutions. Back to Duty

S9: Use information technology. For example, for document creation, communication, and information management. Comply with GDPR and cyber security. Back to Duty

S10: Plan and undertake continued professional development (CPD) to maintain and enhance competence in their own area of practice. Back to Duty

S11: Communicate in written form to internal and external stakeholders using a range of techniques and reporting mechanisms in line with company policies, using construction and built environment terminology. Back to Duty

Behaviours

B1: Puts safety first for themselves and others ensuring compliance with health, safety, environmental and quality requirements and policies. Back to Duty

B2: Takes personal responsibility for sustainable outcomes when carrying out duties, using environmental good practices. Back to Duty

B3: Takes ownership of own work, knowing own limitations and when to ask for support. Back to Duty

B4: Committed to keeping up to date with industry best practice and own professional development. Back to Duty

T Level in design, Surveying and Planning for Construction

Awarding organisation: Pearson

Qualification type: T Level Qualification level: 3 Qualification approved: 11/07/2025

T Level in design, Surveying and Planning for Construction

Outline Content - Project Delivery for Construction and the Built Environment

Mandatory additional requirements - None

Visit Pearson for the current TQ information.

Expected TQ occupational specialism

Project Delivery for Construction and the Built Environment

Find your nearest T Level provider

Provider information - T Levels information for educators

Industry placements - T Levels for employers and how to get involved

Overview

A T Level is split into three main sections:

technical qualification (TQ) is the main, classroom-based element. Students will learn about their chosen sectors through a curriculum designed by employers and developed by an awarding organisation (AO)
industry placement runs for a minimum of 315 hours (45 days) overall and will give students practical insights into their sector and an opportunity to embed the knowledge and skills learned in the classroom
English, maths and digital provision are also built into the classroom-based element of the T Level, meaning students will be given a solid foundation of transferable skills

Grading

The overall grade is subject to completion of all T Level requirements – not just the components of the technical qualification (TQ).

T Level grades combine students’ grades for the technical qualification core and occupational specialisms. For example: to be awarded a Distinction*, you must achieve an A* in the core and a Distinction in the occupational specialism(s).

As well as passing the relevant technical qualification, the following elements are required to achieve an overall T Level grade:

industry placement: This will be arranged and verified by the provider offering the T Level. For more guidance on next steps for provider visit GOV.UK
students are required to work towards improving attainment in maths and English if they have not already achieved grade 4 at GCSE or equivalent. Where students have attained, or attain during the course of the T Level, maths and or English qualifications at level 2, this will be referenced on any T Level certificates and/or statements of achievement

Students who do not pass all elements of their T Level will get a T Level statement of achievement which will show the elements they have completed.

Occupational specialism: Project Delivery for Construction and the Built Environment

Qualification type: T Level

Qualification level: 3

Awarding organisation: Pearson

Approval date: 11/07/2025

Available from: 01/09/2025

Aligned occupational standards

Construction support technician OCC0960

Technical education progression profile Find your nearest T Level provider

End-point assessment (EPA plan)

Rigorous robust and independent assessment undertaken by an apprentice at the end of training to test that the apprentice can perform in the occupation they have been trained in and can demonstrate the duties, and knowledge, skills and behaviours (KSBs) set out in the occupational standard

End-point assessment organisation (EPAO)

An organisation approved to deliver end-point assessment for a particular apprenticeship standard. EPAOs must be on the register of end-point assessment organisations

Holistic or synoptic

Assessment of an apprentice’s knowledge, skills and behaviours in an integrated way i.e. assessing several KSBs at the same time

Knowledge, skills and behaviours (KSB)

What is needed to competently undertake the duties required for an occupational standard

Valid

Referred to in relation to assessment methods; fit for purpose

Change request policy

Most changes to an apprenticeship are made as a result of a holistic review of it. We prioritise the need for such reviews based on a range of factors. These include:

the time since the apprenticeship was developed or last reviewed (taking account of its typical duration)
the existence of any known problems with it (e.g. lower than expected starts, low achievement rate, high withdrawal rate, any issues with the availability of training or end-point assessment provision)
whether the apprenticeship is currently subject to a dispensation
the relative significance of the apprenticeship based on how many users it has

The availability of an employer group to support a review and its potential impact on any related technical education product also inform the timing of a review.

Details of apprenticeships that are currently being revised or adjusted are available in our revisions and adjustments status report.

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Construction support technician

Key information

Details of the occupational standard

Occupation summary

Typical job titles include:

Occupation duties

KSBs

Knowledge

Skills

Behaviours

T Level in design, Surveying and Planning for Construction

T Level in design, Surveying and Planning for Construction

Expected TQ occupational specialism

Overview

Grading

Aligned occupational standards

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